Personal data

What is the GDPR?

The “General Data Protection Regulation” (GDPR) is the text of reference when it comes to the protection of personal data for residents of the European Union.

The GDPR, which came into force on May 25, 2018, is designed to strengthen the control that residents of the European Union have over the use of their personal data, especially since the development of e-commerce.

LA SAVONNERIE ROYALE’s motto in the processing of personal data is: Security, privacy and transparency!

What is the data collected by LA SAVONNERIE ROYALE?

Personal data is collected by LA SAVONNERIE ROYALE only when a customer creates their account and fills in the necessary information needed for the order and delivery.

The personal data that can be collected by LA SAVONNERIE ROYALE is: your name, postal address, telephone number (home and/or mobile), e-mail address and date of birth.

For businesses, the information that will be requested is : the SIRET number, the intra-EU VAT number for companies members of the European Union, the identification number for companies which are not members of the European Union and the billing address and/or delivery address.

What about your banking information?

The information relating to your bank details is requested only once at the time of payment.
If you wish, you can save your billing information to facilitate the payment of future orders.
The information relating to your credit card is NEVER sent to LA SAVONNERIE ROYALE.

LA SAVONNERIE ROYALE works with the STRIPE payment platform for credit card and American Express payments on our website.

La Savonnerie Royale does not have access to your bank information. This information is secured thanks to the platform set up by Stripe, in compliance with payment card industry security standards (Payment Card Industry Data Security Standard or PCI DSS).

Who collects your personal data?

Your personal data is EXCLUSIVELY collected by LA SAVONNERIE ROYALE.
These are stored by the website host, PLANET WORK, a French host of more than 50,000 sites and registered with the CNIL (National Commission of Information and Liberties).

Why is this collected?

For the delivery of your order:

The data collected when you place an order, is only used for delivery purpose. We work directly with a logistics center in France to send our parcels throughout France and across the world.  

While your order is on its way, our provider cannot use your personal data for any purpose other than the delivery of your order. As soon as your order is delivered, our provider is obligated to DELETE your personal data.

For the creation of your customer account:

When you save your personal data to create your customer account, it is simply to create a personalized space where you can track your purchase history, be informed of our new items and the latest news!

In addition, you can subscribe to our monthly newsletter, which will be sent to you by email, if you want to keep up to date with news and current offers. If you do not want to be subscribed, you can unsubscribe from our newsletter at any time.

Do we resell your data?

NO!

We are very serious about protecting your personal data and respecting the GDPR. Your personal data is collected by LA SAVONNERIE ROYALE for its sole use and will NEVER be re-sold for commercial purpose or for any other reasons!

Can you modify or delete your personal data, collected on the website LA SAVONNERIE ROYALE?

Of course!

As soon as you want to modify, add to or delete your personal data, simply go to your customer profile and proceed with the changes.

Do you need more information? Do not hesitate to contact us!

You can contact us via the contact form available on our website, or send us an email at   contact@lasavonnerieroyale.com